PRE-ORDER LIVE UPDATES:

ITEMS CURRENTLY IN PRODUCTION:

  • DARK REI WINDBREAKER (V.3)
  • A-SUKA WINDBREAKER (V.3)
  • MI-SATO WINDBREAKER (V.3)
  • MARI WINDBREAKER (V.3)

THE ESTIMATED TIME FOR MANUFACTURING FOR THE EVA WINDBREAKERS
IS AROUND 50-60 DAYS. THIS TIMEFRAME DOES NOT INCLUDE FULFILLMENT & SHIPPING.

CURRENT UPDATES:

  • 06/07/2024 - WAVE 1 CLOSED. PRODUCTION HAS STARTED.
  • 06/14/2024 - WAVE 2 CLOSED. PRODUCTION HAS STARTED.
  • 07/24/2024 - PRODUCTION IS NEARING COMPLETION. WE HAVE STARTED TO RECEIVE PARTIAL SHIPMENT OF WINDBREAKERS. 80% OF THE ASUKA WINDBREAKERS ARE BEING PROCESSED CURRENTLY.
  • 08/06/2024 - THIS MARKS THE 59TH DAY OF PRODUCTION -- WE HAVE STUMBLED UPON PRODUCTION DELAYS OF DARK REI & MISATO WINDBREAKERS. THEY WERE EXPECTED TO FINISH ON AUG. 05 BUT WE RAN INTO A SLIGHT DELAY DUE TO THE OVERWHELMING AMOUNT OF PRE-ORDERS WE HAVE RECEIVED. MORE INFO BELOW:

NEW ESTIMATED TIME FOR PRODUCTION COMPLETION:

  • Dark Rei Windbreaker - August 15
  • Misato Windbreaker - Aug 18

This means that once the garments are fully sewn, they will be sent to my location via UPS for fulfillment and shipping. Typically, UPS takes 3-5 business days to deliver the items to us. After receiving them, we will pack your orders and drop them off at the post office. Therefore, you can expect the following additional time frames once production is
complete:

  • UPS Delivery of Shipments from Manufacturer to Warehouse (my house) - 3-5 business days
  • Packing & Shipping - 3-7 business days
We are working diligently to ensure that all orders are shipped before the end of the month, assuming no further delays arise. Generally, our
processes run more smoothly; however, the complexity of these garments, coupled with the increased volume of orders, has introduced some
unforeseen challenges in production and logistics.
TL;DR: WINDBREAKERS ARE DELAYED, WE ARE AIMING TO SHIP THEM OUT BEFORE AUGUST ENDS.
Please rest assured that we are doing everything possible to address these
issues and get your order to you as soon as we can. Once we do start shipping them out, you will eventually receive a shipping label. If the label has not updated in 7-10 days from it being created, that means we still have not packed your order, so please don't be alarmed! If you have any further questions regarding to your order, please reach out to us at: hello@ccc.supply and one of my team members will be helping you out. Thank you for your continued patience, understanding and support!
Much love,
Jaff

UPDATED: 08/07/2024 1:11 AM PST.

HOW DOES PRE-ORDER WORK?

Because of the expense, intricacy, and skill required in crafting our products, we occasionally initiate pre-orders, also known as group buys. This approach helps us assess the level of interest in our products and guarantees that everyone who desires our garments will have the opportunity to acquire one.

The only downside to this method is that it will take some time for us to manufacture, pack and ship these garments. Please read more below about the process and expected timelines:

STAGE 1: ORDER TAKING

1 WEEK

Usually, we open the website for a 2-week period to collect orders. Every 7 days, we have a cutoff point where we distinguish between Week 1 and Week 2 orders. Orders from Week 1 are dispatched more promptly compared to those placed in Week 2.

STAGE 2: MANUFACTURING

3 - 8 WEEKS ESTIMATE

Depending on the complexity of item, manufacturing times vary between 3-8 weeks! Estimated time of manufacturing is communicated prior to pre-order window opening. We also have placed a PRE-ORDER warning on our product pages indicating the wait times.

STAGE 3: FULFILLMENT & SHIPPING

2 WEEKS ESTIMATE

After our products pass our manufacturing quality checks*, we'll begin receiving shipments and prepare the shipping labels for processing, packing, and shipping your items. This process usually requires a one-week wait for shipment arrival and shipping label processing. Following that, it will take another week for us to pack and ship your orders. This final stage typically takes 2 weeks total.

Without counting the 1 week order taking process, the wait time from placing an order to the garment being shipped out and on route to the final destination is around 5-9 weeks. Our average is around 6 weeks based on previous pre-order runs.

*Our typical manufacturing quality check is 99% tolerance. This means that for every 100 garments we make, there is bound to be 1 garment that may be defective. If your item is defective, you are free to request a return here.